Refund policy

Thank you for shopping at rikashae.com. We appreciate the trust you have placed in us and want to ensure that you have a satisfying experience while shopping on our platform.

1. Returns

We gladly accept returns within 14 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please include a receipt or proof of purchase.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within [number of days, e.g., 5 business days].

 

3. Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Downloadable software products
• Personalized or customized items
• Perishable goods

4. Shipping

To return your product, please mail it to 35 E Horizon Ridge Pkwy, Ste.110-3002 Henderson, NV 89002. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We gladly accept returns within 14 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please include a receipt or proof of purchase.